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Highly energetic and outgoing Food And Beverage Assistant with 8 years experience in casual and fine dining environments. Adaptable and eager to learn new processes and procedures to ensure customer satisfaction and company recognition. Professional and dependable with knowledge of point of sale systems and up-sell techniques.
- Cash Out Orders in Point-of-Sale System
- Conflict Resolution
- Credit Card Processing
- Detail Orientation
- Friendly
- Customer Service
- Dependability
- Fine Dining
- Flexible
- Food and Beverage Knowledge
- Up-sells dessert, specialty beverages and entr?es, and hors d’oeuvres by encouraging guests to try new items.
- Details guest orders to kitchen staff clearly, to minimize food returns.
- Confers regularly throughout shift with reservations list to provide on-time service to pre-scheduled guests.
- Processed customer credit/debit card payments using credit card machine.
- Provided prompt service including setting tables, bussing, and serving.
- Cleaned and cleared tables and surrounding area of food debris and waste between guests.
- Operated company point of sale system for detailed receipts and payments.
- Memorized wine, menu, and house special lists to assist customers in orders.
- Maintained knowledge of facility accommodations to suggest leisure time activities.
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