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Focused and hardworking Bankruptcy Specialist with considerable experience in debt collection and bankruptcy documentation. Adept at resolving difficult interpersonal situations to maximum company benefit. Strong multitasker able to handle multiple simultaneous banking service requests accurately and completely.
- Exceptional breadth of experience in banking bankruptcy and collections
- Thorough familiarity with state and federal bankruptcy laws
- Excellent proficiency with MS Office applications including Access Word and Excel
- Strong networking skills with banks bankruptcy attorneys and collection agencies
- Superior ability to handle stressful situations
- Sound oral and written communication skills
- High assessment and analytical skills
- Reviewed and evaluated new bankruptcy accounts.
- Managed reaffirmation agreement and proof of claim paperwork.
- Handled all voluntary surrender requests.
- Responded to debtor inquiries by telephone and e-mail.
- Drafted and sent file maintenance requests.
- Managed and monitored bankruptcy file account coding.
- Addressed legal actions through attorney networks.
- Provided support to collections specialists as needed.
- Maintained bankruptcy plan and proof of claim paperwork.
- Answered bankruptcy-related questions by telephone and e-mail.
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