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Home: 000-000-0000 | Cell: 000-000-0000
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Conscientious Automotive Parts Manager who applies extensive knowledge of automobile parts coupled with employee management experience. Adept at all facets of vehicle maintenance and part replacement. Focused on developing long-term relationships with customers.
● Exemplary experience supervising a vehicle maintenance staff
● Solid understanding of auto parts for both foreign and domestic vehicles
● Admirable ability to maintain productive client relationships
● Profound knowledge of vehicle operations and diagnostic procedures
● Superlative written and verbal communications skills
● Good hand-eye coordination
● Hired and trained maintenance staff.
● Implemented updated training procedures.
● Ensured that all parts were properly tagged.
● Nurtured customer relationships by ensuring quality.
● Assisted with vehicle diagnostics.
● Developed incentives to encourage customer loyalty.
● Approved returning customer discounts.
● Prepared shop workflow analysis reports.
● Rectified customer complaints.
● Supervised progress of vehicle work.
● Prepared shop budget for parts and supplies.
● Maintained sufficient inventory of common replacement parts.
● Inspected newly repaired or installed parts.
● Prepared invoices and contacted insurance companies for reimbursement.
● Ensured compliance with shop safety standards.
● Prepared staff schedules and approved overtime pay.
● Ensured that all work was performed in a reasonable period of time.
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