Automotive Manager Resume Examples

Commanding Automotive Manager proficient in auto industry operations. Adept at assessing customer needs and motivating staff to achieve sales goals in a professional manner. Specialize in ensuring a good customer experience to boost brand awareness and increase revenue.

● Immense experience with managing in the retail and automotive sectors
● Familiar with point-of-sale software programs and MS Office Suite
● Strong understanding of various business procedures and techniques
● Solid ability to determine efficiency and implement new strategies
● Ability to communicate well with customers and staff
● Ability to work well in team environments
● Good problem solving skills

● Managed automotive staff.
● Handled customer service matters.
● Interviewed potential new hires and provided initial training.
● Scheduled weekly staff meetings.
● Collaborated with marketing team to develop sales strategies.
● Ensured compliance with dealership policies and industry regulations.

● Made hiring and firing decisions with an emphasis on promoting from within.
● Worked with marketing team on various promotional efforts.
● Motivated sales staff and dealt with employee issues.
● Ensured compliance with all state and federal vehicle safety standards.

● Managed dealership inventory.
● Developed and implemented strategies to improve customer retention.
● Evaluated employee sales figures and made recommendations for improvements.
● Produced monthly and quarterly sales reports.
● Sometimes opened and closed the shop when the shop manager wasn’t available.
● Maintained good relationships with employees and customers.
● Worked to resolve any customer service issues in a timely courteous manner.