Josue Ortega

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Appointment Scheduler skilled at multi-tasking and maintaining a strong attention to detail applies professionalism and superior communication skills to meet patient and office needs.

Areas of Expertise
  • Microsoft Office proficiency
  • Experience scheduling online
  • Proper phone etiquette
  • Customer-service oriented
  • Superior communication skills: written/verbal
  • Works well under pressure
  • Highly organized
  • Self-starter
Work Experience
Appointment Scheduler
3/1/2010 – Current
Company Name
City, State
  • Open and close office.
  • Manage eight doctors’ busy schedules.
  • Greet patients in a cheerful manner help them with paperwork input their insurance information and inform nursing staff of their arrival.
  • Prioritize emergency cases.
Appointment Scheduler
2/1/2007 – 1/1/2010
Company Name
City, State
  • Called dental insurance providers.
  • Had patients sign off on office policies.
  • Collected co-pays and had patients book follow-up appointments.
  • Kept waiting room very tidy and hung up artwork created by child patients.
Appointment Scheduler
1/1/2004 – 1/1/2007
Company Name
City, State
  • Booked weekly allergy shots for over 40 patients.
  • Entered confidential chart information into database.
  • Handled high levels of communication via fax email website and phone.
Education
Associate of Arts – Computer Basics and Office Software
2003
University Name
City, State

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