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Experienced Application Analyst who is extremely proficient in creating detail analysis reports. Adept in utilizing a wide variety of computer productivity software working with technical support to identify issues and assisting in the creation of application policy. Specializes in troubleshooting network hardware and software and working with all levels of management to solve issues.
- Persistent problem-solver
- Strong eye for detail and accuracy
- Proficient on several software and work productivity platforms
- Experienced trainer
- Works well with large teams or small groups
- Reliable and dependable
- Adept at performing research and putting research results into a spreadsheet
- Responsible for generating application analysis log for branch manager of each branch location.
- Designed system solutions for various work requirements based on departmental specifications.
- Assisted in several large research projects that resulted in more efficient use of company resources.
- Responsible for monitoring network activity and immediately reporting any issues to network administrator.
- Helped to perform network software troubleshooting tasks and developed complex reports on each task.
- Assisted in creating computer training manuals for employees.
- Responsible for research projects designed to determine computer inefficiencies.
- Often asked to enhance existing systems or networks to expand functionality.
- Worked with individual users to increase network understanding and proficiency.
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