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Home: 000-000-0000 | Cell: 000-000-0000
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Seasoned Property Manager and Leasing Agent with over 4 years of experience in residential property rentals. Well-versed in tenant/landlord and Fair Housing law. Success in fostering relationships between property owners and tenants. Proven history of developing marketing strategies and leveraging online resources to meet and exceed occupancy rate goals.
- Property Management
- Tenant and Vendor Relations
- Office Administration
- Fair Housing Act
- Contract Administration
- Strategic Planning
- Completed leasing packages for all rentals and maintained 85%+ occupancy rate; quickly processed denial letters to inform prospective applicants of application rejection.
- Assisted in development of marketing plans, Internet and print advertisements, and marketing copy.
- Performed administrative duties such as rent collection, communicating with tenants via written correspondence, maintaining property and facilities, and administering lease closings.
- Used housing database systems to calculate annual rent totals and recommended rental pricing strategies to maximize profitability and revenue generation.
- Addressed, investigated, and resolved tenant complaints and documented action taken; delivered emergency 24-hour on-call services to tenants.
- Greeted, pre-qualified, and followed up with prospective tenants; processed and verified eligible tenant applications.
- Maintained units to ensure market readiness, coordinated and led apartment tours, answered questions, and highlighted selling features and property amenities.
- Collected and recorded application fees and deposits; accurately documented all financial transactions.
- Negotiated vendor contracts for community services such as property maintenance and housekeeping.
- Coordinated move-ins and move-outs and communicated with tenants to achieve maximum service satisfaction.
- Wrote and submitted work order requests to maintenance department; followed up on maintenance process with residents.
Fluent in English and Spanish
MLS, RNF, PropertyPlus, Rental Network Software
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