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Home: 000-000-0000 | Cell: 000-000-0000
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Efficient Admitting Clerk who deftly handles multiple tasks while providing superior service to patients and their families. Skilled in admission and registration procedures switchboard operation using computer admission applications and preparing transfer forms and other paperwork. Excel in interviewing prospective patients and collecting accurate information quickly and with a personable manner.
- Computer skills
- Typing proficiency at 49 wpm
- Admission and registration procedures
- Patient interview proficiency
- Outstanding written and verbal communication skills
- Detail-oriented
- Multitasking skill
- Time management
- Provided premier patient service efficiently coordinating admission processing and release paperwork for more than 75 patients daily in the emergency department.
- Processed patient paperwork for outpatient procedures and testing in ED.
- Coordinated switchboard answered and transferred calls relayed messages and answered general emergency department questions.
- Distributed information to other departments as requested.
- Earned recognition for 100 percent accuracy in patient information retrieval.
- Explained hospital policies and procedures to patients.
- Participated in CQI team to streamline admissions process and eliminating duplicate processes and decreasing admission paperwork 15 percent.
- Answered phone calls took messages and greeted patients.
- Interviewed more than 30 patients daily to acquire relevant demographic information and nature of visit.
- Prepared admission registration and transfer paperwork as required.
- Disseminated information to ancillary departments as needed.
- Entered patient information in hospital admission computer system with 100 percent accuracy.
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