Customer Service Manager Cover Letter Example

Dear Ms. Adams,

I am writing to apply for the Customer Service Manager position with New Parkland Mall. I am a customer service professional with over a decade of experience in serving the public. Four of those years have been spent in a supervisory role.

In my current position as Customer Service Manager at Standard Medical Supply I led the customer service team in ensuring that customer complaints and questions were dealt with in a professional and courteous manner. I have impeccable interpersonal and communication skills that allow me to assist customers with grace in a way that enhances understanding. I also possess excellent leadership and supervisory skills. I always rise above expectations when taking on a position which has earned me several customer service awards. In addition those on my team often speak highly of my ability to be consistent and fair in my dealings with both employees and customers. I would love the chance to bring these skills to New Parkland Mall.

I am confident you’ll find me to be the best candidate for the job of Customer Service Manager at your mall. I welcome you to contact me by telephone or email at your convenience to arrange an interview. Thank you for your time.

Best,

Isla Cisneros