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Dedicated Entry Level Network Administrator who is well-versed in several legacy computer networking platforms. Adept at scheduling major network upgrades, making certain that users get the proper technical assistance, and developing a network of emergency response technicians. Specializes in older networks and companies experiencing considerable growth.
- Technically certified in several networking platforms
- Extensive experience with legacy hardware and software
- Willing to work on long-term and complicated projects
- Constantly learning new and important networking information
- Exceptional ability to translate complicated information to a format that users can understand
- Excellent at developing the necessary reports that go with network administration
- Assisted in creating upgrade protocols for all users and network hardware.
- Assisted in creating troubleshooting logs for operating system and application software users.
- Helped to develop several network administration policies that made support more efficient for users.
- Assisted in developing a monthly support log that was presented to management.
- Worked closely with each department manager to make system upgrades smoother.
- Assisted in creating the technician schedule for long-term upgrade projects.
- Assisted in developing several support policies that are still in use today.
- Responsible for tracking all support tickets and making sure each issue was resolved.
- Assisted in planning several large system software and hardware upgrades.
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