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Tia Petersen
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Experienced Claims Analyst with years of field experience and a comprehensive understanding if industry-specific software platforms. Adept in developing working relationships with clients keeping claims files organized and working with attorneys to settle cases. Specializes in injury claims and claims that involve several claimants.
Core Qualifications
- Well-versed on insurance guidelines
- Licensed to work in all 50 states
- Able to do phone and in-person claim work
- Knowledgeable in the complete claims process
- Works well as part of a team
- Self-motivated
- Internet claims on several different platforms
Experience
Claims Analyst
4/1/2005 – 7/1/2014
Company Name
City, State
- Responsible for logging and monitoring progress of fatality claims.
- Trained new classes of claims analysts at least twice each year.
- Developed strong working relationships with other insurance companies auto repair shops and attorneys.
Claims Analyst
9/1/2002 – 4/1/2005
Company Name
City, State
- Responsible for maintaining licensing for all states that required it.
- Often assigned to larger research projects that involved paying too much to a claimant.
- Regularly performed quick research on existing claims to determine fault and liability.
Claims Analyst
12/1/1993 – 9/1/2002
Company Name
City, State
- Worked regularly with customers to settle claims and close files.
- Helped expand the network of auto body shops that would take company claims.
- Responsible for generating summary of claims each month.
Education
Associate’s Degree – Business
1993
University Name
City, State
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